Shipping policy

Last updated: August 25, 2026

Thank you for shopping with Clay Day. Here's everything you need to know about how we get your order to you.

FREE SHIPPING

We offer free shipping on every order — no minimum purchase required. This applies automatically at checkout; no code needed.

WHERE WE SHIP

We currently ship within the United States only.

PROCESSING TIME

Orders are typically processed within 1-3 business days of being placed. Processing time refers to the time it takes us to prepare and hand off your order for shipment, and is separate from transit/delivery time.

ESTIMATED DELIVERY TIME

Once your order has shipped, delivery typically takes 5-11 business days, depending on your location and the shipping carrier's current volume. Business days do not include weekends or public holidays.

Total time from order placement to delivery is generally processing time plus delivery time — so please allow for both when estimating when your order will arrive.

ORDER TRACKING

Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's progress.

DELAYS

While we work with reliable shipping partners, delivery estimates are not guaranteed. Factors like weather, high shipping volume, or carrier delays can occasionally affect delivery times. We appreciate your patience and will do our best to keep you informed if anything unusual comes up with your order.

LOST OR MISSING PACKAGES

If your tracking shows your package as delivered but you haven't received it, please check with neighbors or your building's front desk, as carriers sometimes leave packages in nearby safe locations. If you still can't locate your package after 48 hours, contact us at support@clayday.co and we'll help sort it out.

INCORRECT SHIPPING ADDRESS

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer, but if you notice an error shortly after placing your order, contact us immediately at support@clayday.co and we'll do our best to update it before it ships.

CONTACT US

If you have any questions about your order or our shipping process, reach out anytime at support@clayday.co.